Getting Started

For technical support call toll-free 1.888.273.3488 or email technical support.

Android and Apple Phones

Best practices for downloading our new App on App Store or Google Play!

  1. Delete all old versions of the Cypress Credit Union App
  2. Close all open apps and browser windows on your device
  3. Restart your device
  4. Install our new Cypress Credit Union App found on Google Play or App Store.

*If you have already downloaded the new app without taking these steps, you can delete both the old and new app; restart and re-install the new app.


Interac e-transfers® may need to be ‘re-trained’ if you currently do not subscribe to auto deposit.

When accepting an e-transfer for the first time with your new app, please follow these steps:

  • select deposit through another Financial Institution
  • then select Saskatchewan from the Province drop down 
  • select Cypress Credit Union from the Credit Union dropdown

This should only need to be done the first time you accept an e-transfer and Interac will remember your preference!